Your Credit Union is committed to making
available financial products and services that will enable
you to meet your financial needs and reach your financial
Protecting personal information and using it in a
manner consistent with your expectations is a high
priority for everyone here at LG&E Co Credit Union.
To ensure that you can rely upon the
quality of products and services that we make available,
this Credit Union stands behind the following privacy
The Credit Union will collect only the personal information that
is necessary to provide you with competitive financial
products and services – no more.
The Credit Union will protect your personal information.
It will maintain strong security controls to ensure
that member information in the files and computers is
Where appropriate, we will use security coding
techniques to protect against unauthorized access to
personal records, ensure accuracy and integrity of
communications and transactions, and protect member
You will always have access to your information.
As a member of LG&E Co Credit Union, you have
the opportunity to review your information on each
statement and inform the Credit Union of the necessary
changes to ensure that our records are kept complete and
The Credit Union will only share information when absolutely
This will include circumstances such as to
administer the products and services that we provide, to
fulfill requirements set by the government, or to partner
with other businesses to offer a broader array of products
The Credit Union will partner only with businesses that follow
strict confidentiality requirements.
The businesses we select will offer products
designed to enhance our members’ economic well-being.
Any questions regarding your privacy
concerns should be addressed directly to the Credit Union
by calling (502) 627-3140 between the hours of 8:30 and
4:30 Monday thru Friday.
Louisville Gas & Electric Co Credit
Union is owned by its members and run by a Board of Directors that you elect.
You can be confident that your financial privacy is
a top priority of this Credit Union.
We are required by law to give you this privacy
notice to explain how we collect, use and safeguard your
personal financial information.
If you have any questions, please contact a member
service representative at (502) 627-3140.
We are committed to providing you with
competitive products and services to meet your financial
needs, which necessitates that we share information about
you to complete your transactions and to provide you with
certain financial opportunities.
In order to do so, we have entered into agreements
with other companies that provide either services to us or
additional financial products for you to consider.
Under these arrangements, we may disclose
all of the information we collect, as described below, to
companies that perform marketing or other services on our
To protect our members’ privacy, we only work
with companies that agree to maintain strong
confidentiality protections and limit the use of
information we provide.
We do not permit these companies to sell to other
third parties the information we provide them.
Collect and Disclose About You
We collect and may disclose nonpublic
personal information about you from the following sources:
Information we receive from you on membership and loan
applications and other forms;
Information about your transactions with us or others;
Information we receive from a consumer reporting agency;
Information obtained when verifying the information you provide
on an application or other forms, such as from your
current or past employers or from other institutions where
you conduct financial transactions.
We may also disclose information we collect
about you under other circumstances as permitted or
required by law.
These disclosures typically include information to
process transactions on your behalf, conduct the
operations of our Credit Union, follow your instructions
as you authorize, or protect the security of our financial
If you terminate your membership with Louisville Gas &
Electric Co Credit Union, we will not share information we
have collected about you, except as permitted or required
How We Protect
We restrict access to nonpublic personal
information about you to those employees who have a
specific business purpose in utilizing your data.
Our employees are trained in the importance of
maintaining confidentiality and member privacy.
We maintain physical, electronic, and procedural
safeguards that comply with federal regulations and
leading industry practices to safeguard your nonpublic
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